Age Connects, a charity that supports the elderly in Cardiff and the Vale says supermarkets need to do more to assist with\u00a0elderly customers needs.<\/p>\n
They say a lack a manned tills and accessible toilets creates barriers for older people to visit shops.<\/p>\n
Nicola Rockett, who works for the charity, says “there are far more older people nowadays than there ever has been and supermarkets are going more towards automated services”.<\/p>\n
“The elderly population spend a lot of money in these shops and no one is thinking about them”.<\/p>\n
Heather Parker, 67, volunteers for Age Connects and says “I’m not keen on using a self checkout, not because I don’t want to do it but because psychically it’s difficult for me.”<\/p>\n
“When you’re older and you’ve got mobility issues you’re always pre-thinking where you’re going, which one is easiest for me to go to as regards to access to, so I’m thinking it all through before I go out. I don’t think the stores think about that”.<\/p>\n
In a survey, Age U.K found that nearly half of all older consumers felt overlooked by retailers.<\/p>\n
They\u00a0said good examples of ‘age friendly’ practice are Tesco’s dementia friendly till and Sainsbury’s slow shopping trial.<\/p>\n
A number of high street supermarkets\u00a0have been contacted for comment.<\/p>\n","protected":false},"excerpt":{"rendered":"
Age Connects, a charity that supports the elderly in Cardiff and the Vale says supermarkets need to do more to assist with\u00a0elderly customers needs. They say a lack a manned tills and accessible toilets creates barriers for older people to visit shops. Nicola Rockett, who works for the charity, says “there are far more older […]<\/p>\n","protected":false},"author":201,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[743,744],"tags":[1213,433,1214,434],"_links":{"self":[{"href":"https:\/\/jomec.co.uk\/cjsnews\/wp-json\/wp\/v2\/posts\/16180"}],"collection":[{"href":"https:\/\/jomec.co.uk\/cjsnews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jomec.co.uk\/cjsnews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jomec.co.uk\/cjsnews\/wp-json\/wp\/v2\/users\/201"}],"replies":[{"embeddable":true,"href":"https:\/\/jomec.co.uk\/cjsnews\/wp-json\/wp\/v2\/comments?post=16180"}],"version-history":[{"count":13,"href":"https:\/\/jomec.co.uk\/cjsnews\/wp-json\/wp\/v2\/posts\/16180\/revisions"}],"predecessor-version":[{"id":16272,"href":"https:\/\/jomec.co.uk\/cjsnews\/wp-json\/wp\/v2\/posts\/16180\/revisions\/16272"}],"wp:attachment":[{"href":"https:\/\/jomec.co.uk\/cjsnews\/wp-json\/wp\/v2\/media?parent=16180"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jomec.co.uk\/cjsnews\/wp-json\/wp\/v2\/categories?post=16180"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jomec.co.uk\/cjsnews\/wp-json\/wp\/v2\/tags?post=16180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}